Privacy Policy
d-cyphaTrade is committed to observing the National Privacy Principles as set out in the Privacy Amendment (Private Sector) Act 2000.
d-cyphaTrade has adopted all principles set forth in the National Privacy Principles that govern the collection, use, disclosure, quality, security, access and correction of information that personally identifies an individual ("Personal Information"). This Policy Statement applies to all Personal Information that d-cyphaTrade may collect, use and disclose, whether that information is manually or digitally processed.
1. What Personal Information does d-cyphaTrade hold?
Generally, d-cyphaTrade only keeps a record of Personal Information such as names, addresses, contact numbers, occupations, email addresses, bank account details and any other information provided to it. This applies to face to face correspondence, telephone correspondence and email communication from d-cyphaTrade.
All information collected is required and used for d-cyphaTrade's correspondence, account management and billing purposes only.
d-cyphaTrade does not actively seek to collect sensitive information. If d-cyphaTrade does have to collect sensitive information, it will do so in accordance with the National Privacy Principles.
2. Collecting, Using and Disclosing Personal Information
In the course of providing its products and services, d-cyphaTrade collects Personal Information from clients, subscribers, recipients of information and third parties, regarding their enquiry.
d-cyphaTrade only uses Personal Information to format and/or transmit the content of the messages that clients, subscribers, recipients of information and third parties receive via our services.
Any Personal Information collected by d-cyphaTrade directly is only provided to the subscriber.
During the course of contact with d-cyphaTrade, regarding an enquiry or concern about this Privacy Policy or our products and services in general, clients, subscribers, recipients of information or other third parties may provide d-cyphaTrade with Personal Information about them.
If you choose to provide your Personal Information in this context, d-cyphaTrade will use it only to respond to your enquiry, or otherwise as required by law.
d-cyphaTrade cannot gather and use this information without active permission and participation from the person making the enquiry.
d-cyphaTrade does not disclose Personal Information that it holds about Subscribers or Recipients to third parties without their consent, unless permitted under the National Privacy Principles or unless otherwise required by law.
d-cyphaTrade respects the privacy of users visiting our website and does not share any personally identifiable information with any third parties.
d-cyphaTrade only uses Personal Information necessary to perform the Services requested. d-cyphaTrade only stores Personal Information when specifically requested to do so by the Subscriber, or as part of standard back-up/archiving process.
All archived files are stored in a secure facility.
d-cyphaTrade utilises reasonable and appropriate protections to ensure that Personal Information in its care is not misused or lost or accessed without proper authorisation. Access to Personal Information stored on d-cyphaTrade servers is restricted to those employees or contractors who require such access to perform a legitimate business purpose relating to the Services, maintenance, internal security or other related issues.
All d-cyphaTrade employees and contractors, as a prerequisite for employment, are required to sign a strict and detailed confidentiality agreement in relation to the Personal Information that they will have access to.
5. Correction of Personal Information
d-cyphaTrade takes reasonable steps to ensure that all Personal Information that it holds is accurate, complete and up to date. Subscribers and other individuals should notify d-cyphaTrade if there are any changes to their Personal Information, or if any Personal Information that we hold about them is incorrect or out of date.
6. Access to Personal Information
Subscribers and other individuals can request access at any time to Personal Information which d-cyphaTrade holds about them, provided appropriate identification is made available.
d-cyphaTrade will process all requests for access within a reasonable time. In certain circumstances, we are permitted by the National Privacy Principles to deny requests for access or limit the access we provide. If we refuse or limit access to your Personal Information, we will tell you the reason why.
Individuals seeking to remove themselves from communications sent via the d-cyphaTrade mailing lists should follow the instructions found within the sent message.
d-cyphaTrade requirements state that all Subscriber messages sent to Recipients must contain contact information at the beginning or end of the message.
d-cyphaTrade will review its compliance with the National Privacy Principles on a regular basis and may amend this Privacy Policy Statement from time to time.
If you have any enquiries, concerns or complaints relating to this Privacy Policy or practices, or you wish to request access to any of the Personal Information d-cyphaTrade holds about you, please contact d-cyphaTrade on 1800 330 101 or email us via the Contact Us page.